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Many people don’t know how to react during and after an accident and it can be easy to make a mistake. Listed is a step by step guide on what you should do during and after an accident in case you find yourself in this situation.

Things to do AT THE SCENE of an accident:

  1. Get help for anyone injured. Do not move the victim. Keep the injured person warm.
  2. Warn approaching traffic – don’t let one accident cause another.
  3. Call an ambulance if you think someone may be seriously hurt.
  4. Call the police if someone is injured or there is substantial damage to the vehicle ($1,000).
  5. Co-operate fully with the police and obtain the incident number assigned to your case.
  6. Obtain the driver’s name, address, date of birth, telephone number, driver’s license number, driver’s license expiration date, insurance company name, insurance registration expiration date. Write down the year, make, model, and license plate numbers of all the vehicles involved in the accident.
  7. Obtain names, addresses and telephone numbers of any passengers and witnesses to the accident. Ask them to stay and talk to the police. If they cannot star, ask them to explain to you what they saw and eventually write everything down.
  8. Indentify people at the accident scene, even if they will not give you their contact information. If someone saw the accident and leaves the scene, you should make note of his/her license plate number.
  9. Do not give any opinion about to accident to other people.
  10. Seek medical attention as soon as possible.

Things to do AFTER an accident:

  1. Inform your family doctor of your injuries.
  2. Call a lawyer for a free meeting so you may better understand your rights, obligations and options.
  3. Report the accident to your insurance company and ask them to send your accident benefits forms.
  4. Fill out and send all accident benefits forms to your insurance company. Keep copies.
  5. Do not speak or meet with insurance adjusters or claims investigators until you have spoken with a lawyer.
  6. If you are placed off work, notify your employer or school.
  7. If you are off work more than two weeks, contact employment insurance to make a claim for EI sick benefits. Call Service Canada – Toll Free: 1-800-206-7218
  8. Take pictures of your injuries
  9. Take pictures of damages done to your vehicle and possibly the other person’s vehicle.
  10. Record the name and contact information of your health care professionals.
  11. Keep track of your expenses and make copies of all receipts.
  12. Family members should also record dates and times spent caring for the injured person.
  13. Check for other insurance coverage (ie. through your work, school or private plans).
  14. Follow the recommendations of your doctors and try to get into rehabilitation as soon as possible.
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